At Genie Healthcare, INC we understand that security is a top priority for you, and we want you to know that it’s just as important to us. Our company’s security agreement is designed to protect your data and provide you with peace of mind.
We use state-of-the-art technology and follow industry best practices to ensure the highest level of security. We’re committed to safeguarding your information and using it responsibly.
Remember, your trust is our most important asset.
Overview
Although we, or a designated service provider, may collect certain information from you as discussed below, please be reassured of the following:
We will not disclose Information you provide to us through the Genie Sites unless you authorize us to do so, except where needed to deliver a service or product ordered by you, for legitimate commercial or business purposes, or under the other circumstances set forth in this Privacy Policy. Please be advised that we may share your Information with our parent, subsidiary, or affiliated companies (which may also contact you regarding recruitment opportunities), or with our clients and business partners, but we do not share your SMS consent with affiliates or anyone else.
We will always give you the opportunity to access and correct your Information at any time as required by applicable laws.
Unless you ask us not to, we may use your Information to contact you via email, text message, phone, or otherwise, regarding our services or changes to this Privacy Policy.
What Categories of Personal Information We Collect
There are various areas on the Genie Sites where we either require or permit you to provide us with your personal information. We collect the following categories of personal information (collectively, “Information”):
Contact Information - We may collect contact and other information about you, including your name, address, telephone number, and email address, as well as contact information of your dependents, beneficiaries, or emergency contacts.
Employment and Demographic Information - We may collect licensure, certifications, education, and demographic information, including age, racial or ethnic origin, religious beliefs, employment history, and identification numbers, such as your social security number, driver’s license number, state identification card, or passport number. In addition, employees and applicants may use our secure application portals to submit additional information related to employment opportunities with us, including necessary credentialing information and documentation, which may include drug screen results, background check information, employment eligibility information, and health and medical information.
Financial Information - We may collect certain financial information, including bank account numbers, from employees and other individuals, such as vendors and independent contractors, for payment purposes.
Location Information - We may collect the internet protocol address (IP address) from which you accessed the Genie Sites.
Communications - If you have created a profile on any of the Genie Sites, we may collect the contents of written communications between you and Genie.
Advertising Information - We may use the Information you provide to determine your preferences and abilities, so we can improve your user experience.
Site Activity Information - We also collect personal information through the use of “cookies” and similar technologies to understand how you navigate through our websites, including to learn what content is popular and saving your preferences.
Your Information will be stored indefinitely so that Genie can comply with legal, regulatory, and accounting obligations.
Business Purposes for Collecting Information - We may use the Information collected for purposes relating to our business operations, the services we provide, performing, monitoring, or improving our services, managing our relationship with you, processing payments, helping you access and use the Genie Sites, and ensuring your satisfaction with the Genie Sites. We may also use Information to develop and carry out marketing activities, to investigate potential fraud, to detect and investigate security incidents, and to investigate violations of this policy or any other agreement Genie has with you.
Commercial Purpose for Collecting Information - We may use your Information to allow Genie, its parent, subsidiary, or affiliated companies, and its clients or business partners to evaluate your credentials, skills, and experience to decide whether to extend a job offer. Genie, its parent, subsidiary, or affiliated companies, and its clients or business partners may also use your Information to provide you with information regarding employment opportunities and career-related information, but we do not share your SMS consent with affiliates or anyone else. Further, we may use your information to complete a commercial transaction, such as providing or exchanging services, products, or goods with Genie.
Persons and Entities with Whom Your Information May Be Shared
We share your Information with the following categories of third parties:
Service Providers - We may share your Information with third-party service providers that perform functions on our behalf, such as hosting our web servers, providing marketing assistance and tools, payment processing, and customer service.
Clients and Business Partners - We may share your information with our clients, customers, and vendors, including employment-related information, as permitted by law.
As Required or Permitted by Law - We may also share your Information in response to a subpoena or similar investigative demand, court order, or request for cooperation from law enforcement or other government agencies, to establish or exercise our legal rights, to defend against legal claims, or as otherwise required or permitted by law.
As Otherwise Described by Genie. We may also share your Information as described and disclosed to You in other communications from Genie or writings published by Genie.
Business Transfers or Successor - We may disclose or transfer Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).
How We Collect and Use Other Information Independently from Your Use of the Genie Sites
Aside from any information you may actively disclose to us, there is other, less obvious information, which we might obtain from you. We may use such information for internal purposes such as to improve the content of our websites and/or to customize the layout of our pages for everyone according to their preferences. In addition, we may track your account history regarding your participation on the Genie Sites. Our system also automatically collects information about the areas visitors frequent on the Genie Sites. We use this aggregate information to understand how our members, as a group, use the services we provide so that we can improve the Genie Sites. Furthermore, we may share such aggregate statistical information with our partners, affiliates, or other outside companies. Individual consumer identities are not linked to or have been removed from aggregate information. Some examples of how we aggregate such information are as follows:
Cookies - As you probably know, “cookies” are small pieces of information that some websites store on your computer’s hard drive when you visit them. Like many other websites, we use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the website are of interest to our visitors. These cookies do not track individual information. We may also use cookies when you register for membership on our site. In this situation, a cookie will store useful information that enables our website to remember you when you return to visit us. Most web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. If you choose to disable cookies in your browser, you can still access most of the Genie Sites, though you may lose some of their conveniences.
IP Addresses - When you initiate service with an Internet Service Provider, your computer is automatically assigned a unique identifier known as an IP address. To manage our system and audit our site’s usage, we gather these IP addresses. Every time you access our site or request one of our pages, your IP address is recorded by our server. While we may record your session with us, we typically do not associate your IP address with any identifiable information unless you establish an account on one of Genie Sites’ secure web portals. However, if it becomes necessary to ensure adherence to our rules, Terms of Use, and agreements between you and Genie, or to safeguard our service, site, users, or others, we may use IP addresses to identify a user.
Computer Information - Our system automatically collects data from your computer, such as details about your device, operating system, and browser, including your internet connection speed and any error messages you might have encountered. This is done to tailor our services to your specific needs and troubleshoot any issues you might be experiencing with our website. We may also determine your computer’s geographical location to offer localized service or enhance the speed of our service by delivering localized content to your server.
Security - Security is a top priority for us. We exercise great care in providing secure transmission of your Information from your Internet connection to our secure servers, as well as in handling the Information offline by limiting access to authorized personnel. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure and we will not be held liable should a third party illegally obtain your Information. While we have made a great effort to protect your Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Our policy does not extend to anything inherent in the operation of the Internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.
Obtaining Your Consent - By using our websites, you permit Genie to collect information about you as an anonymous user to calculate aggregate site statistics. If you register on one of the Genie Sites, you authorize Genie to use the information you provide to us to personalize your experience. If you register on one of the Genie Sites, you also authorize Genie to use your anonymized demographic information when calculating aggregate customer data. As a registered member, you give Genie and its agents permission to send you e-mails related to the services we offer.
Minors - Genie does not knowingly offer or sell products or services for children. We do not knowingly collect personally identifiable information from individuals under the age of 18. If you are under the age of 18, you must not use the G Sites or provide us with your name, e-mail address, or any other identifying information. You, or a parent or guardian of a minor, may ask us to remove certain content or information by emailing us at info@geniehealthcare.com
How to Access and Change Your User Information
We encourage you to correct and update inaccurate information by updating it in your online profile. Alternatively, you may email support@geniehealthcare.com. Upon your request, we will provide you with any unique identifying or personal information that we maintain about you as required by law and will make any appropriate changes you provide.
Links to Third-Party Web Sites - Genie may provide links to third-party websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites you should read the privacy policies on those websites for information on how they handle your personal information.
Your Choices About Your Information to OPt-in or Opt-out
OPT IN CONSENT : By submitting your email id and phone number, you are authorizing us to send you notifications via email and text messages. Standard message/data rates apply. You can always choose to opt out using the below mentioned methods and stop receiving emails/texts from us.
Opting-Out from Emails : If at any time you object to our use of your personal information, including use of your email address for marketing or other similar purposes, you may stop that use by emailing your request to support@geniehealthcare.com or unsubscribing using the link located at the bottom of our marketing emails. Please include “Unsubscribe” in the Subject line of your email.
Opting-Out from SMS : If at any time you choose to stop receiving text messages from Genie Healthcare for marketing or any similar purposes, you may stop that anytime by replying 'STOP' or 'UNSUBSCRIBE'.
If you wish to start receiving again, you may send us a text 'START' or 'SUBSCRIBE'
California Residents’ Privacy Rights
If you are a California resident, the processing of certain personal data about you may be subject to the California Consumer Privacy Act (“CCPA”) and other applicable privacy laws.
If you are a California resident, you have the right, subject to certain exceptions and other laws, to request information regarding Genie’s collection, use, and disclosure of your personal information over the past twelve (12) months. You also have the right to request that we delete certain information. Genie may deny your request to delete, following the CCPA, to comply with its other legal, regulatory, and accounting obligations.
To request what Information Genie has collected or shared about you, or to request that Genie delete your Information, please send an email with the subject line, “California Privacy Rights” to info@geniehealthcare.comor call us toll free at (855) 888-7333. In the body of your email or your voice message, please state your first name, last name, mailing address, email address, and telephone number. We will use this data to locate your profile within our system. If you are a California resident, Genie will respond in accordance with the CCPA and related regulations. If you are not a California resident, you do not have any rights under the CCPA and your request may be denied.
If an authorized agent of a consumer submits a request to know or request to delete, the agent must submit a writing to Genie that is signed and dated by the consumer. The consumer’s first name, last name, mailing address, email address, and telephone number must be included on the signed authorization. The signed authorization must expressly state that the agent is authorized to submit requests to know and requests to delete on the consumer’s behalf and receive the consumer’s personal information in response to a request to know and receive communications on the consumer’s behalf related to the requests.
You will not receive discriminatory treatment or retaliation if you or your authorized agent exercise your rights under the CCPA.
Under the CCPA, we are required to tell you if we “sell” or “share” Information. A “sale” means to share with a third party for monetary or other valuable consideration. “Share” means to share with a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration. We do not “sell” or “share” your personal information.
Nevada Residents
We do not sell your personal information. Nevada residents may email questions or opt out of any future sale of their information by emailing us at at info@geniehealthcare.com. Please include “Nevada Privacy Rights” in the Subject line of your email.
Contact Information for The Joint Commission’s Office of Quality Monitoring
You may contact The Joint Commission’s Office of Quality Monitoring to report any patient safety concerns or register complaints about Genie’s by calling 1-800-994-6610 or email complaint@jointcommission.org.
Contact Information
Genie Healthcare, Inc.
Attention: Legal
50 Millstone Rd Bldg 100 Suite 100,
East Windsor, NJ 08520
Toll-Free number : (855) 888-7333
Email : info@geniehealthcare.com
Changes to This Policy
Any changes to our Privacy Policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Genie’s Privacy Policy was last updated on April 10, 2024
